RETURN & REFUND
Ko Samui Tailors will arranges the pick up of the item to return and they’ll withhold from my refund: 7,00€ if in Italy, 15€ if in Europe and 30€ in the rest of World .
My refund may take up to 15 days to be processed.
After you fill the FORM, you will receive an email giving you an authorization code for the returned item and all you need to proceed.
The shipping charges are on the customer’s side:
SHIPPING COST FOR RETURN ITEM : 7,00 EUROS
You may return one or more items within fourteen days from the date you receive the goods. Please ensure that the products are in the same condition in which you received them along with identifying label and seal.
Ko Samui Tailors reserves the right to refuse to refund any items after this fourteen days period, or garments that are not returned in the same condition as when they were received.
We refund the amount you payed for the returned goods within 15 days after receiving the parcel.
You’ll be refunded to your original form of payment.
CHRISTMAS TIME:
For all purchases made during the month of December, to facilitate Christmas gifts, the returnable will be extended until January 15th, with the ability to return the item and be refunded.
SUMMER HOLIDAY:
All purchases made between 10th and 25th August will be despatched the following week.